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Course Duration:

0.5 Days

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Location:

Online or Classroom-Based

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Course Dates & Pricing:

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Course Aim:

The aim of this programme is to provide the learner with the knowledge to understand the principles of Human Error and its implications on the organisation.

Course Objectives:

  • Define Human Error
  • Identify how the Brain processes information
  • Describe the 4 Types of Human Error
  • Describe the 12 subcategories of Human Error
  • Understand the importance of designing a human-centred approach to process design
  • Understand the proactive and reactive human error strategies

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