We cannot solve our problems with the same thinking we used to create them.

Albert Einstein

Problem Solving Training Program

Program Duration:

Half day

Program Aim:

The aim of this program is to provide the trainee with the foundation of knowledge and skills to lead and deliver a Process Improvement project.

Program Objectives:

At the end of this course, you will be able to:

Target Audience:

This course is designed as an introduction to Problem Solving and Root Cause analysis and is suitable for all levels in the organisation including:


Key topics covered in this training program include:

  • Understand the problem solving methodology and its Benefits
  • Collect and analyse data using the appropriate graphical tools
  • Complete a root cause analysis
  • Implement actions to eliminate the root cause
  • Process Operators and Technicians
  • Quality, Manufacturing, Maintenance and Design Engineers
  • Staff
  • Middle, Senior and Value Stream Managers
  • Introduction to Problem Solving and its Benefits
  • Introduction and use of an A3 report
  • Six Sigma Graphical Tools: Run chart, Bar chart
  • Six Sigma root cause Analysis Tools: Flowchart, Fishbone Diagram and 5 Whys Analysis
  • Lean Tools: 7 sources of waste and Poke Yoke

Funding Available

Crystal Lean Solutions are approved Training Providers with Skillsnet. To find out more about our adaptable training program and funding available to you, contact us today.

  • "Well run course, very beneficial and will use it"

    Process Technician, Medical Device Sector
  • "Covered material extremely well in short period of time"

    Engineer Medical Device Sector
  • "Thinking "outside the box" so to speak about problem solving"

    Process Engineer, Pharmaceutical Sector

Let’s Talk: Contact Us Today +353 (0)87 6226899