Translating Strategy into Action through Hoshin Planning
Key Business Challenges and Project Objectives:
Our Irish client, a pharmaceutical manufacturer was at a turning point in their business history. A profitable organisation that had succeeded based on a top down approach, now recognised that in order to grow the business by 50% a different approach would be needed. While our client had agreed an initial Vision for the business, they were anxious to translate the Vision into a tangible, executable plan. CLS were asked to deliver this process. The key objectives of this project included to:
- Define a Strategy Deployment Process
- Translate the Company Strategy into an Action Plan
- Deploy the Strategy across the organisation
CLS Approach and Changes Implemented:
Working with the Senior and Middle Management of the organisation, CLS utilised a Hoshin Planning based approach, coupled with Action Based Learning workshops to achieve the project objectives. By working with the Leadership team, over 18 months, the following actions were implemented:
- Designed a working Strategy Deployment process, to generate real buy in to the Vision and to develop Strategic Goals that are aligned with that longer term vision
- For each Strategic Goal, KPI’s were determined
- Annual objectives were created to facilitate achievement of the critical KPI’s
- A Balanced Scorecard was developed and utilised to manage strategy execution
- A Visual tool was created to communicate the Annual Goals and Objectives to all employees
- Aligned the Performance Management Process to the Strategy Deployment Process
- Aligned 3 other key Business Processes to the Strategy Process
Results / Outcomes:
- Designed and Implemented a Working Strategy Deployment Process from Vision to Execution.
- Aligned the organisation to the Company Vison to ensure consistency of Purpose
- Engaged the Leadership in active participation in aligning the organisation to the Vision
- Developed a Process to monitor and control critical KPI’s.