Translating Strategy into Action through Hoshin Planning


Key Business Challenges and Project Objectives:

Our Irish client, a pharmaceutical manufacturer was at a turning point in their business history. A profitable organisation that had succeeded based on a top down approach, now recognised that in order to grow the business by 50% a different approach would be needed. While our client had agreed an initial Vision for the business, they were anxious to translate the Vision into a tangible, executable plan. CLS were asked to deliver this process. The key objectives of this project included to:

  • Define a Strategy Deployment Process
  • Translate the Company Strategy into an Action Plan
  • Deploy the Strategy across the organisation

CLS Approach and Changes Implemented:

Working with the Senior and Middle Management of the organisation, CLS utilised a Hoshin Planning based approach, coupled with Action Based Learning workshops to achieve the project objectives. By working with the Leadership team, over 18 months, the following actions were implemented:

  • Designed a working Strategy Deployment process, to generate real buy in to the Vision and to develop Strategic Goals that are aligned with that longer term vision
  • For each Strategic Goal, KPI’s were determined
  • Annual objectives were created to facilitate achievement of the critical KPI’s
  • A Balanced Scorecard was developed and utilised to manage strategy execution
  • A Visual tool was created to communicate the Annual Goals and Objectives to all employees
  • Aligned the Performance Management Process to the Strategy Deployment Process
  • Aligned 3 other key Business Processes to the Strategy Process

Results / Outcomes:

  • Designed and Implemented a Working Strategy Deployment Process from Vision to Execution.
  • Aligned the organisation to the Company Vison to ensure consistency of Purpose
  • Engaged the Leadership in active participation in aligning the organisation to the Vision
  • Developed a Process to monitor and control critical KPI’s.