Let us help you create a Human Error Prevention Culture
Workplaces and Organisations are easier to manage than the minds of individual workers. You cannot change the human condition, but you can change the conditions under which people work
Dr James Reason
The Human Error Prevention (HEP) process is about understanding that Human Error is never a true root cause for an issue. The basic assumption is that people do not want to make mistakes. Thinking systematically, HEP allows you to peel back more layers of the problem, uncover the true root cause and implement permanent fixes.
Competence errors occur when a person did not have the knowledge or skill to perform the task correctly
Omission Errors occur when a person missed a step or did not perform an action
Decision Errors occur when a person makes a decision which inadvertently leads to an error
Execution Errors occur when a task is performed incorrectly, although the person was competent to carry it out
To enable this productivity improvement, CLS offers a unique, personable, action-based approach, focused on “Simplifying Complexity” supporting the transition to a Lean Project Delivery System. Areas we can provide support include;
Crystal Lean Solutions are one of the first consultants to receive the Mark of Commendation from LCI and are approved Enterprise Ireland and IDA Consultants.
To find out more about our flexible training program and funding available to you, contact us today.