Hannah Cahill
Hannah joined the Crystal Lean Solutions team in 2024 as Business, Learning and Development Coordinator. Hannah has 5 years previous experience in recruitment across a wide range of industries [...]
Hannah joined the Crystal Lean Solutions team in 2024 as Business, Learning and Development Coordinator. Hannah has 5 years previous experience in recruitment across a wide range of industries [...]
Seán O’Grady joined the Crystal Lean Solutions team in 2023 as a Lean Consultant. Seán is a Lean and Six Sigma Black Belt and Lean Operational Excellence Expert, with over 30 years’ [...]
Clodagh McGreal joined the Crystal Lean Solutions team in 2023 as a Training and Business Administrator. Clodagh has 4 years previous experience in healthcare where she worked as a Midwife. [...]
Brendan joined the Crystal Lean Solutions team in 2022 as a Financial Consultant. Brendan is a CPA and Statutory auditor with over 25 years’ experience in finance, accounting, and auditing across [...]
Brigid is a Six Sigma Blackbelt and Lean Operational Excellence Expert, with over 25 years’ experience deploying Lean and Six Sigma methodologies within various industries across the [...]
Edel has 25 years’ experience as a Customer Service Professional in a large Multi-National Organisation. Edel has a strong customer focused mindset. She takes an enthusiastic approach, combined [...]
Chris, has experience in a wide range of industries across a variety of roles in the last 30 years, he has qualifications including Building Services Engineer, MBA, MBS in Lean Practice, and Six [...]
With over 30 Years Industry Experience, the majority being in Senior Operations / Engineering / Continuous Improvement Leadership positions, Dermot brings huge energy and enthusiasm into his [...]
Christy, an accomplished Consultant, has over 25 years’ experience in both Technical and Managerial roles including Operations, R&D and Quality, in Medical Device, Food and Semiconductor [...]
Maria is a Six Sigma Black Belt with over 20 years’ experience at both Strategic and Tactical levels within private and multinational organisations. Maria has worked in various sectors including [...]
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Our Engineering Services client has a functional structure and found it challenging to ship on time, consistently. From an analysis, a number of issues were identified preventing shipments on time. One area identified was a lack of communication across the functions, resulting in shipments not meeting delivery requirements. CLS were invited to mentor the team on Visual Management as a possible improvement to managing shipments. The key objectives of this project were:
CLS worked with the Project Team, starting with identification of the customers of the Shipment process and understanding their requirements, using a SIPOC. A list of 65 requirements were identified initially. The 65 items were prioritised and reduced to 8 critical requirements. Next the key information required to meet customer requirements were identified and who can provide this data. The team communicated these requirements to the relevant people and confirmed how frequently the information was required and in what format. On completion on the SIPOC, the following actions were implemented over a two-month timeframe with minimal investment: