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  • Home
  • Training
    • Our Training Approach
    • Problem Solving
      • Problem Solving Process
    • Human Error Prevention
    • Project Management
    • Lean Tools
      • 6S and Visual Management
      • Kaizen Event and Standard Work
      • Change Over Reduction with SMED
    • Six Sigma Tools
      • Six Sigma Gauge Repeatability
      • Scorecard and Dashboard Development
      • Graphical Analysis and Statistical Process Control (SPC)
      • Hypothesis Testing
    • Leadership Development
    • Kata Coaching
    • Construction Specific Training
    • CLS Training Academy
  • Mentoring
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      • Relational Co Ordination
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Archives

Monthly Archive for: "November, 2020"
 International Men’s Day
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By Maria Ryan
In News
Posted November 19, 2020

International Men’s Day

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 Lean Consultant Job Description
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By Maria Ryan
In Job Description, LEAN, News
Posted November 12, 2020

Lean Consultant Job Description

About Us: Crystal Lean Solutions is a leading Lean service provider supporting Customers in [...]

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 Lean Construction Consultant Role
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By Maria Ryan
In Construction, LEAN, News
Posted November 5, 2020

Lean Construction Consultant Role

About Us: Crystal Lean Solutions is a leading Lean service provider supporting Customers in [...]

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New Case Study

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On Time Delivery Improvement Project

Key Business Challenges and Project Objectives:

Our Engineering Services client has a functional structure and found it challenging to ship on time, consistently. From an analysis, a number of issues were identified preventing shipments on time. One area identified was a lack of communication across the functions, resulting in shipments not meeting delivery requirements. CLS were invited to mentor the team on Visual Management as a possible improvement to managing shipments. The key objectives of this project were:

  • Design and implement a Visual Management System to support On Time shipments to customer
  • Improve On Time Delivery from 60% to 75%

CLS Approach and Changes Implemented:

CLS worked with the Project Team, starting with identification of the customers of the Shipment process and understanding their requirements, using a SIPOC. A list of 65 requirements were identified initially. The 65 items were prioritised and reduced to 8 critical requirements. Next the key information required to meet customer requirements were identified and who can provide this data. The team communicated these requirements to the relevant people and confirmed how frequently the information was required and in what format. On completion on the SIPOC, the following actions were implemented over a two-month timeframe with minimal investment:

  • Designed a Shipment Board with the key elements of information identified on the Board
  • Identified colour coding to identify what elements were on target for shipment (green) and what elements were not on target (red)
  • Designed a process to implement actions for Red items
  • Completed training and Piloted the process
  • Updated board design from Pilot

Results / Outcomes:

  • Designed and Implemented a Visual Management System to manage shipments.
  • Engaged the functions to work effectively together and reducing stress associated with shipments for people involved.
  • Improved On Time Delivery from 60% to 80%.